Like you, we at Riverside Outfitters have been glued to the news eagerly awaiting the “flattening of the curve.” Every day we have been assessing how best to keep our staff-family and our customers safe while still giving our community a much-needed recreational outlet. We have reached a decision for how to move forward. Effective this Saturday, March 28th, we are launching opening day for our new Riverside Cycling program. Whether you are looking to rent a road/gravel bike or mountain bike, need bike repairs, or are looking for a quality refurbished bike, we’re ready to help you.
We have, of course, implemented CDC best practices pertaining to the transmission of COVID-19, from monitoring staff health, wearing latex gloves, serving one customer at a time at our open-air service desk while others wait in the parking lot, maintaining a minimum of 6′ distance between everyone on the property, to sterilizing bikes, equipment, and the service desk between uses. We are taking excessive caution to get you outside safely. If you are working in an “essential job,” we are happy to offer you a 50% discount on bike repairs. You can help us keep you and ourselves safe by making your bike rental reservation online
or contacting us via phone 804-245-4048 or at firstname.lastname@example.org to discuss repairs and sales. The Riverside Cycling shop is open 7 days/week 11am-6pm or by private appointment. Until it is safe to do so, we will, however, not be offering our bike tours…we’ll provide updates on tours as we go forward.
Effective immediately we are putting on hold all river-based services — rafting, kayaking, paddle boarding and tubing. We will, of course, continue to monitor public safety guidelines and reassess when is the right time to get back on the water.
Although we can’t show you a great time on the river yet, we are certainly appreciative of folks wanting to purchase gift certificates now for super-fun outings later (for any service, that you can decide on later). We have decided to offer our gift certificates with no expiration date. Here’s to emerging from this pandemic as a stronger society, more committed to the environment and to each other!